Establishing a Web/Client Relationship

Now you may be asking yourself “Why should I trust her?”
Granted, 25 years experience is one thing but to establish a relationship with someone with enough trust to work with them on your web presence to the world is quite another. And, you shouldn’t trust just any web developer.

But, I’m not your typical web developer. I truly believe God gave me this talent of developing websites to help others. I do not believe in selling you services that you do not need. I would never want that to happen to me so I refuse to do it to someone else.

In fact, I believe that just as much as you have to choose me as your web developer, I also need to make sure that you will be a good client fit for me. I would never want to begin a project that I am not fully confident that I can properly fit into my schedule or work on a site that contains content that would conflict with my Christian beliefs and values.

New Client Site Evaluations

That’s why I always give each new client a free site evaluation with an extensively detailed proposal so you know right from the start exactly what you are getting, how long the development process will take, and what the lowest cost possible is going to be. Each proposal is based on your needs.

If you have a website and are just looking to have someone update the content then that is what your proposal will be based upon. If you do not have a current website and are looking to have one built then your proposal will be quite a bit more extensive and include everything you need to get started such as hosting costs and domain name options. All site evaluations and proposals are completely free of charge. Just contact me and I will walk you through how get started on your own free evaluation and proposal!

Development Process

Once we have established a relationship and you have accepted the proposal I will work with you closely throughout the development process. Your proposal will include a task-oriented schedule of completion so you will know where I am at in the development process, but I will also reach out to you several times to keep you updated on the progress. All developement must be in alignment with the informational content you provide so as we work through building your website you will need to ensure that all content is provided in a timely manner. 

If you would like I can also give you access to view the website during its building phases so you can see exactly how the site is coming together. This means that you never have to worry about whether or not your site build is progressing. Simply click on the link I provide and see how far the build process has progressed. 

If you ever have any questions along the way I will also be available to answer those questions with just a simple text, call or email. Like I said, I am here for you every step of the way. 

Once the development is complete and all payments have been made the site will go live to the public. If for any reason you have issues that prevent you from making a payment or getting me the content material I need to complete the project please just reach out to me so we can adjust the timeline to completion to suit your needs. 

When the site is live to the public our relationship doesn’t have to end. I offer a wide range of services all customized to suit your needs to maintain your website in the years to come. The maintenance fees, timelines, and more are also included in your proposal. 

Rates & Package Pricing

Charges for web design and development of new sites or redesigns of existing sites are based on a package price dependent on how large the site is to be and how many special features you would like to have included. Once your evaluation is complete the proposal will contain a full package quote. Package pricing is always beneficial to you since all packages are discounted over a normal hourly rate of development time.

Because every website is different and each have their own amount of content and features there is not an appropriate way to give you a rough estimate of cost to build without speaking to you first. Please contact me if you are in need of a rough price range so that I can at least establish how many pages and features you will need.

For any website maintenance, content management, SEO (Search Engine Optimization) efforts, or graphic design that are not part of a package I do charge an hourly rate. If you are part of a non-profit please let me know as all registered and verified non-profits receive a discount on the hourly rate. Once again, please contact me for my current hourly rate.

Office Hours & Contact Information

• General Office Hours:
  • Monday – Thursday: 9:00 am to 4:00 pm & Fridays by appointment only
• Update Submissions:
  • All requests for updates or changes to site content must be submitted a minimum of 5 days prior to the deadline of posting. (It is recommended that all requests are submitted as far in advance as possible to ensure there are no scheduling conflicts)
  • Requests can be made during non-office hours through email only.
  • Any time-sensitive updates required to be posted outside of General Office Hours will either be performed during non-office hours or scheduled to be automatically posted at the appropriate time at the discretion of Theresa Caroon so that all updates will be completed on time.
  • Any non-time-sensitive updates will be scheduled in a manner that is agreed upon by both the Client and Theresa Caroon to be appropriate.
• Emergency Situations:
  • Should there arise any problems with the site, or the site encounters errors every effort will be made to ensure that the problem is dealt with immediately even if that means that work is to be performed outside of General Office Hours.
  • Notification of Emergency Situations should be made immediately via email, phone call, or text message to Theresa Caroon.

If you have any questions or are in need of a Free Site Evaluation please contact me at:

Theresa Caroon

info@tcaroonwebdesign.com
or tcaroonwebdesign@gmail.com

or by using the Contact Form Here.

Now that you have gotten to know me a little please take a look at some of my current work…